Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Cole

Ryan Cole

August 7, 2025

5  out of  5
rating by Ryan Cole
"Tina was great! She was patient and helped us work through all our questions. With her help, I feel like we got the right insurance for our needs."
Profile photo of Patricia A. Liotta (Patty)

Patricia A. Liotta (Patty)

July 22, 2025

5  out of  5
rating by Patricia A. Liotta (Patty)
"A couple of weeks ago I decided to bite the bullet and search for a new insurance company for my house and car insurance. As I checked my emails, I received a follow-up from Monica Godley, an Agent from State Farm concerning a conversation we had last year. I contacted her by phone and she set up an appointment quickly as my policies were due for renewal. With a hand shake Monica greeting me with a warm and friendly smile, went over my existing policies, recommended some changes, then gave me a quote. To my pleasant surprise, it was lower than my existing policies. I decided on the spot to change to State Farm. Monica proceeded to quickly process the paperwork for me in an efficient manner and answered all my questions in a professional manner. I’m a firm believer in supporting local businesses, personal contact vs contact by phone or on computer. My experience with State Farm and Monica left me feeling very good and happy to be back to local a business."
We responded:
"Thanks for your review! Meeting your agent face to face and having in person discussions can never be replaced by online transactions. We are very lucky to have Monica here assisting our clients every step of the way. John"
Profile photo of Allan T

Allan T

July 17, 2025

5  out of  5
rating by Allan T
"Monica did a great job answering all my questions and getting the additional insurance I wanted. I have been a client there for years."
We responded:
"Thanks so much for your review! Adding a youthful driver can definitely result in changes to your policies. We are here to answer all your insurance related questions and explain coverages thoroughly throughout all life's changes. John"
Profile photo of Lisa Ochmanowicz

Lisa Ochmanowicz

June 4, 2025

5  out of  5
rating by Lisa Ochmanowicz
"I would like to highly commend Amy Graven, Account Representative at John C. Mallett's agency, for her exceptional customer service. Amy consistently demonstrates remarkable professionalism, warmth, and patience in all client interactions. Her ability to explain complex insurance matters in clear, understandable terms is truly impressive. What sets Amy apart is her genuine dedication to ensuring complete client satisfaction. She takes the time to listen carefully, addresses every concern thoroughly, and follows up diligently. Her cheerful demeanor and willingness to go above and beyond make her a favorite among policyholders. Many clients specifically request her assistance because they trust her expertise and appreciate her outstanding service. State Farm is fortunate to have such a knowledgeable and client-focused representative. Amy's commitment to excellence reflects positively on your company, and she deserves recognition for her hard work and exceptional service."
We responded:
"Thanks so much for taking the time to leave a review. I'm very happy to hear your praise for Amy Graven's professionalism, warmth, and dedication to client satisfaction - she is truly an asset and we're very lucky to be able to work with her every single day! John"
Profile photo of Allison Bridges

Allison Bridges

May 22, 2025

5  out of  5
rating by Allison Bridges
"I’ve had a great experience with State Farm & with Monica from John Mallet’s office. A cross-country move is a lot to handle, but our insurance needs weren’t a worry. Thanks, Monica!"
We responded:
"A cross-country move can definitely be difficult - I'm happy we could make a part of it less stressful. Thank you for trusting us with your insurance needs! John"
Profile photo of Keith Smith

Keith Smith

May 22, 2025

5  out of  5
rating by Keith Smith
"Janice at John Mallett's State Farm Office has been very nice and professional to work with. Her response time to my needs were very quick and helpful. I have been a State Farm customer for over 25 years and this is the best office I have worked with."
We responded:
"I'm so happy to hear about your excellent experience with Janice, she's been with my office for more than 20 years and it makes a difference! Your 25-year loyalty means everything to us, and we're honored to be your best State Farm office yet. Welcome to the area! John"
Profile photo of Florencia Rojas

Florencia Rojas

April 16, 2025

5  out of  5
rating by Florencia Rojas
"Have been using State Farm for years and any time I’ve had to contact them Amy gets me everything I need! Always very responsive and very helpful! Thank you so much Amy!"
We responded:
"So happy to hear about Amy's exceptional service! Your long-standing trust means everything to us, and we're committed to maintaining responsive, helpful support. John"
Profile photo of Michael Oliver

Michael Oliver

April 9, 2025

5  out of  5
rating by Michael Oliver
"Monica Godley was & is very efficient, very professional and easy to work with. She was able to answer all of my recent questions quickly, secure a quote, make appropriate suggestions and get my policy quickly - Thank You Monica and State Farm!"
We responded:
"I'm happy to hear about your experience with Monica. Your feedback about her efficiency, professionalism and quick response highlights our commitment to exceptional service. John"
Profile photo of cat o

cat o

March 28, 2025

5  out of  5
rating by cat o
"Janice from John Mallett- State Farm insurance was very helpful in getting me my car insurance policy. The office is very professional and courteous. I highly recommend them."
We responded:
"Thanks so much for your kind words and for and recommending our office. Janice has been with me for more than 20 years and that kind of experience definitely makes a difference! John"
Profile photo of Tanner Bush

Tanner Bush

March 21, 2025

5  out of  5
rating by Tanner Bush
"I had the please of working with Teresa at John's office when she was nice enough to assist one of our customers. She went out of her way to provide great customer service and make things as easy as possible for the customer."
We responded:
"Thank you for your review! Our staff member Teresa has exceptional customer service skills. Her dedication to making things easy and going above and beyond for customers truly reflects our values. John"
Profile photo of Peter Bartos

Peter Bartos

March 20, 2025

5  out of  5
rating by Peter Bartos
"I have been with them for almost 20 years now. They have been nothing but great the entire time, through every situation. Recently worked with Monica and she has been fantastic. In todays world it's hard to find companies worthy of ones loyalty, they are definitely one of the few exceptions. Highly recommended!"
We responded:
"I'm so happy that my office has earned your loyalty for 20 years. And thank you for recognizing Monica's fantastic service. Your recommendation truly means everything to my team. John"
Profile photo of Becky Yuska

Becky Yuska

February 24, 2025

5  out of  5
rating by Becky Yuska
"I called to get a quote for an apartment and they called back the same day and emailed the quote. Very friendly, helpful, and efficient!!"
We responded:
"Thanks for your review and for highlighting my office's friendly service and efficient response with your quote request. It means a lot to us! John"
Profile photo of Jennifer Pirtle

Jennifer Pirtle

February 13, 2025

5  out of  5
rating by Jennifer Pirtle
"We have been with John Mallet's office for over 20 years. Nancy O'Mara, the office manager is the star of the show with Janice Schmid in close second. These ladies are organized, communicative and KIND. What an awesome office to work with. So responsive and cares about developing relationships."
We responded:
"We are delighted to have served you for over 20 years. Nancy and Janice have both been with me for more than 20 years and they truly exemplify our commitment to building lasting relationships. John"
Profile photo of K B

K B

February 3, 2025

5  out of  5
rating by K B
"Monica is AWESOME! She is very efficient and knowledgeable as well as pleasant and polite. She is wonderful to work with and an asset for this agency."
We responded:
"I'm so happy to hear about your positive experience with Monica. Her knowledge, combined with her pleasant and polite demeanor, truly makes her an asset to our agency. We appreciate your feedback and are proud to have team members like Monica who consistently deliver excellent customer service. John"
Profile photo of Renee White

Renee White

December 12, 2024

5  out of  5
rating by Renee White
"I recently switched over the State Farm and I have to say Monica G made it super easy. She has such a positive and helpful tone."
Profile photo of Joni Fox

Joni Fox

November 19, 2024

5  out of  5
rating by Joni Fox
"I recently moved to South Carolina and was over-whelmed. Monica was so friendly and helpful and made the process seamless!"
Profile photo of Shelyn Smith

Shelyn Smith

November 14, 2024

5  out of  5
rating by Shelyn Smith
"I have been a faithful client for more than 5 years. They are always fast with responses and canceling and adding what I need and giving discounts. They are the best around Bluffton. I highly recommend them for all your insurance needs. Thank you John Mallett and team! They also send birthday cards and holiday cards which is so sweet."
Profile photo of Karen Denham

Karen Denham

October 15, 2024

5  out of  5
rating by Karen Denham
"Amy is always a pleasure to speak too and she’s more than helpful when it comes to answering my questions."
Profile photo of michael parkerson

michael parkerson

October 14, 2024

5  out of  5
rating by michael parkerson
"Renewing your insurance coverage can be a challenge. Monica was amazing. Her attention to detail, promptness and assistance made all the difference. Kudos to Monica."
Profile photo of Alan Reece

Alan Reece

October 10, 2024

5  out of  5
rating by Alan Reece
"Thank you Amy for the timely and professional response regarding our wind and hail policy. Again you and the staff in the John Mallett office remind us why we have chosen to be a client for over 30 years."
Profile photo of Timothy Brennan

Timothy Brennan

October 7, 2024

5  out of  5
rating by Timothy Brennan
"Always responsive to whatever request we put forward."
Profile photo of Joseph Sklencar

Joseph Sklencar

September 24, 2024

5  out of  5
rating by Joseph Sklencar
"Great group of agents. Monica was fantastic! Very helpful and very quick to respond to any questions I had"
Profile photo of Laura Vitiello

Laura Vitiello

September 12, 2024

5  out of  5
rating by Laura Vitiello
"Janice is always a pleasure to work with. She’s responsive, knowledgeable and gets things done. I appreciate all she’s done for me over the years."
Profile photo of Mona McCoy

Mona McCoy

August 20, 2024

5  out of  5
rating by Mona McCoy
"We’ve had wonderful service from Janice as our agent for more than ten years. She’s incredibly knowledgeable and helpful."
Profile photo of Anita Krimm

Anita Krimm

May 14, 2024

5  out of  5
rating by Anita Krimm
"State Farm has been awesome. Affords and great coverage. Thanks so much!"