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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joni Fox

November 19, 2024

5  out of  5
rating by Joni Fox
"I recently moved to South Carolina and was over-whelmed. Monica was so friendly and helpful and made the process seamless!"
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Shelyn Smith

November 14, 2024

5  out of  5
rating by Shelyn Smith
"I have been a faithful client for more than 5 years. They are always fast with responses and canceling and adding what I need and giving discounts. They are the best around Bluffton. I highly recommend them for all your insurance needs. Thank you John Mallett and team! They also send birthday cards and holiday cards which is so sweet."
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Karen Denham

October 15, 2024

5  out of  5
rating by Karen Denham
"Amy is always a pleasure to speak too and she’s more than helpful when it comes to answering my questions."
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michael parkerson

October 14, 2024

5  out of  5
rating by michael parkerson
"Renewing your insurance coverage can be a challenge. Monica was amazing. Her attention to detail, promptness and assistance made all the difference. Kudos to Monica."
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Alan Reece

October 10, 2024

5  out of  5
rating by Alan Reece
"Thank you Amy for the timely and professional response regarding our wind and hail policy. Again you and the staff in the John Mallett office remind us why we have chosen to be a client for over 30 years."
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Timothy Brennan

October 7, 2024

5  out of  5
rating by Timothy Brennan
"Always responsive to whatever request we put forward."
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Joseph Sklencar

September 24, 2024

5  out of  5
rating by Joseph Sklencar
"Great group of agents. Monica was fantastic! Very helpful and very quick to respond to any questions I had"
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Laura Vitiello

September 12, 2024

5  out of  5
rating by Laura Vitiello
"Janice is always a pleasure to work with. She’s responsive, knowledgeable and gets things done. I appreciate all she’s done for me over the years."
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Mona McCoy

August 20, 2024

5  out of  5
rating by Mona McCoy
"We’ve had wonderful service from Janice as our agent for more than ten years. She’s incredibly knowledgeable and helpful."
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Anita Krimm

May 14, 2024

5  out of  5
rating by Anita Krimm
"State Farm has been awesome. Affords and great coverage. Thanks so much!"
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Virginia Jarosz

May 9, 2024

5  out of  5
rating by Virginia Jarosz
"Personal care taken by Janice in providing multiple estimates for me to decide on my homeowners insurance. I have been a customer for over 30 years and have always received this personal care."
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Tom Upchurch

March 21, 2024

5  out of  5
rating by Tom Upchurch
"I have consistently received exceptional service from Amy Graven over the many years we've been State Farm policy holders. Amy always responds very quickly to whatever question or issue I present to her and is both highly professional and personable. I enjoy working with her! She is a true asset to the John Mallett agency and State Farm!"
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Terry Simmons

February 16, 2024

5  out of  5
rating by Terry Simmons
"The assistance I’ve received from John Mallet State Farm has been exemplary. Each change in life that has required an adjustment of insurance needs has been met with the highest professionalism, care, concern and friendly knowledgeable assistance. A huge thank you to Amy Graven for her diligence in solving issues quickly on my behalf… and always with a kind and happy approach. Her patience, knowledge and dedication to her clients make all interactions with this agency a success. Thank you Amy Graven and the JM Team in Bluffton."
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Jenn Zastrow

February 2, 2024

5  out of  5
rating by Jenn Zastrow
"Had a great experience shopping for new homeowners & auto policies! Very responsive and knowledgeable team."
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Donna Pernice

February 1, 2024

5  out of  5
rating by Donna Pernice
"Each time I contact State Farm I am treated with respect and their service is superb. Janice Schmidt has been a dedicated representative for years and I enjoy working with her and this team for our insurance needs."
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Tom Parker

February 1, 2024

5  out of  5
rating by Tom Parker
"Amy Graven has been fully helpful and professional in support of our family's insurance needs."
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Heather McCarthy

January 30, 2024

5  out of  5
rating by Heather McCarthy
"Monica was very helpful and courteous and responded quickly. I am very happy with the service. Keep up the good work."
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Jason Lemek

January 29, 2024

5  out of  5
rating by Jason Lemek
"All employees at this State Farm are helpful with any requests that I have, a special shout out to Amy Graven."
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Laurie Gombert

December 30, 2023

5  out of  5
rating by Laurie Gombert
"Very helpful and professional. We always get timely responses."
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Doreen Haughton-James

December 28, 2023

5  out of  5
rating by Doreen Haughton-James
"We have been with John Mallett's State Farm office since moving to Hilton Head in 1992. We use them for personal and business and they do an outstanding job! Rates are competitive but excellent customer service is what really sets them apart."
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Richard Feldsztain

December 27, 2023

1  out of  5
rating by Richard Feldsztain
"They are always so busy that they don’t even return the calls when they said they will. I have try couple of times to get an estimate to get my home insurance, my cars, my motorcycle’s, my life ins, my umbrella and the hall packet. But I guess they don’t need my business ……..I’m very happy now with Allstate Ins & Steve Helwig. They where awesome and gave me the help I needed. I know who I can recommend!!"
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Al Nahal

November 29, 2023

5  out of  5
rating by Al Nahal
"I have been associated with State Farm Insurance for some 6 months. My Account Representative, Monica Godley, has been extremely supportive during my transition to State Farm from my previous insurance company. Monica was diligent insuring my coverages, both Home and Auto polices were identical to my previous insurance coverages. Any questions or requests which I presented to Monica were either quickly answered or I received a return call the next day with the answer. Monica, has always been upbeat and professional whether dealing with her on the telephone or in person. I couldn't have asked for a better Account Representative to be assigned to my account."
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Christopher Summerville

November 21, 2023

5  out of  5
rating by Christopher Summerville
"I’m now paying less for home + car than I was for only car from another company. Quick, friendly, and excellent service. Monica was fantastic and extremely helpful. Couldn’t ask for anything more. 10/10 awesome!"
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Virginia Romano

November 21, 2023

5  out of  5
rating by Virginia Romano
"Want to thank Monica at the Mallett Agency for helping me switching all my insurances to State Farm. Very helpful and much patience with me. Always returned my calls in a timely manner. Thank you Monica"
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Philip MIllians

November 14, 2023

5  out of  5
rating by Philip MIllians
"Worked with Monica regarding our auto insurance and she reviewed both policies and offered a couple of suggestions. Very helpful and super responsive. We also have our homeowners insurance and an umbrella liability policy through State Farm. Great experience."