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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Douglas Giarratano

March 24, 2026

5  out of  5
rating by Douglas Giarratano
"My rating is totally based on my dealings with my agent Janice Schmidt very professional and will go out of her way to make you satisfied with your policy ."
We responded:
"Thank you immensely for recognizing Janice Schmidt's professional service and dedication to your satisfaction. John"
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CJ Remington

March 13, 2026

5  out of  5
rating by CJ Remington
"It was a truly a wonderful experience calling John Mallett Insurance, specifically, Monica Godley! Monica assisted me with getting insurance for our new house. She was very knowledgeable and patient with me. She answered all of my questions, and went through several options and quotes, based on my needs and desires. I HIGHLY recommend calling John Mallett State Farm. Ask for Monica, you'll be happy you did!"
We responded:
"We are thrilled to hear about your wonderful experience! Monica's knowledge and patience made your house insurance process smooth. Thank you for the recommendation! John"
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Terry Simmons

February 23, 2026

5  out of  5
rating by Terry Simmons
"Having gone through the loss of my vehicle in a collision recently, Amy Graven helped me through each step of the process with fast responses and clear direction. Once a new vehicle was purchased, Amy assisted very quickly in having coverage established within a couple of hours. I can always rely on Amy for fast and efficient service. Thanks Amy!"
We responded:
"I'm sorry you had to deal with a total loss & hope everyone is OK! I'm so happy we could help you thru the process. John"
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Anthony Pernice

February 19, 2026

5  out of  5
rating by Anthony Pernice
"Our agent Janice Schmidt is always responsive, fair and kind. She is patient and precise, we couldn’t ask for more in an agent."
We responded:
"Janice's patience and precision make a real difference. Thank you for the review and for your business! John"
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Sandy Humbert

February 19, 2026

5  out of  5
rating by Sandy Humbert
"Janice was super helpful in getting us a new homeowner’s policy with better coverage and a significantly better premium. She did all the leg work in contacting my mortgage company and communicated with me daily regarding updates. The level of customer service was exceptional!"
We responded:
"Janice prides herself on providing exceptional service. Thank you for your feedback and your business! John"
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Michael Oliver

February 16, 2026

5  out of  5
rating by Michael Oliver
"Monica Godley was & is very efficient, very professional and easy to work with. She was able to answer all of my recent questions quickly, secure a quote, make appropriate suggestions and get my policy quickly - Thank You Monica and State Farm!"
We responded:
"I'm happy to hear about your experience with Monica. Your feedback about her efficiency, professionalism and quick response highlights our commitment to exceptional service. John"
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Bruce Rosa

January 13, 2026

5  out of  5
rating by Bruce Rosa
"I was very impressed with the pleasant service and assistance on a Friday late afternoon request to insure a newly purchased car. The Mallet team did an outstanding job!"
We responded:
"Thank you for your wonderful feedback! We're grateful for your business - enjoy the new car! John"
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Cathy Ulmer

December 8, 2025

5  out of  5
rating by Cathy Ulmer
"Great service. Every time we need our insurance updated or we have any questions, Tina is easy to get ahold of and takes care of us in a timely manner. I appreciate her kindness and patience to answer all my questions. Thank you Tina for all you do for us!"
We responded:
"We are grateful for your kind words about Tina's service and timely support with your insurance needs. John"
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Kacie Bowers

November 25, 2025

5  out of  5
rating by Kacie Bowers
"Monica helped us switch over to State Farm, saving us over $1000! She was very friendly and easy to communicate with! She made the process quick and easy!"
We responded:
"Thank you for your review, Kacie! We're thrilled Monica helped you save over $1000 and made switching quick and easy! John"
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Kylie Godley

November 20, 2025

5  out of  5
rating by Kylie Godley
"Monica Godley helped me, it was quick and easy process. And now I’m able to get more coverage at a better rate!"
We responded:
"We are thrilled to hear Monica made getting better coverage quick and easy for you! John"
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Dr David Petrick

November 17, 2025

5  out of  5
rating by Dr David Petrick
"True professionals! Pleasure to work with in every aspect"
We responded:
"Thank you for your wonderful feedback! We appreciate you! John"
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Deb Carnes

November 17, 2025

5  out of  5
rating by Deb Carnes
"Prompt and informative"
We responded:
"Thank you for your wonderful feedback. We appreciate your trust! John"
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Sharon Knight

October 7, 2025

5  out of  5
rating by Sharon Knight
"I am very happy with State Farm and the assistance and help I received Teresa. She is definitely my go to person. She goes over and beyond to help anyone with what they need. Thanks again Teresa for all your help with my situation."
We responded:
"Thanks so much for your review! We are very happy to hear Teresa provided exceptional assistance. John"
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HIlke Puzo

September 22, 2025

5  out of  5
rating by HIlke Puzo
"Ishisha Reed is a very professional and helpful agent—I couldn’t be more pleased with her friendly, skilled and quick service!!"
We responded:
"Teresa was happy she could help you and we're both glad you didn't have to worry about your insurance payment while on your trip! John"
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Karen S

August 30, 2025

5  out of  5
rating by Karen S
"If you ever need any help with insurance please go and see Tina M. She is so knowledgeable and really treats you like family. I have been with state farm for years and will never switch. Tina is always looking out for her clients, she is honest and true to her word! Tina is the best!"
We responded:
"Thank you for sharing your wonderful experience with Tina! We're so glad we can help you with your insurance needs. John"
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Amber White

August 26, 2025

5  out of  5
rating by Amber White
"Staff is very friendly and helpful. Keeping me up to date on everything. Thank you!"
We responded:
"Amber, thank you so much for taking the time to leave us a review. We're thrilled to hear that our staff has been friendly and helpful, and that they're keeping you well-informed. Teresa, in particular, is indeed excellent at taking care of our clients. Thank you again for choosing us! - John"
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Tina McCoy

August 20, 2025

5  out of  5
rating by Tina McCoy
"Janice did a wonderful job helping us with our new home and auto bundle. She even managed to save us more money on our auto insurance. I have never had a problem with anyone in the office taking the time to answer questions or to explain something to me."
We responded:
"Thank you for sharing your experience with Janice and our home and auto bundle services. We appreciate your trust! John"
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Debbie Price

August 13, 2025

5  out of  5
rating by Debbie Price
"I would like to thank Amy Graven for giving me the best customer service. Me and my children all have home and auto and it's amazing to get the discounts and also to have someone who responds immediately to our needs and questions. I have been a customer for many years and have never been disappointed. Thank you to the John Mallett group."
We responded:
"Thank you! Amy never disappoints in providing amazing customer service. We sincerely appreciate your loyalty over the years. John"
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John Hinson

August 13, 2025

5  out of  5
rating by John Hinson
"I had the pleasure of Amy helping me with auto and homeowner insurance. She is absolutely wonderful and I would suggest to anyone who has any needs for insurance to use John Mallet State Farm agency."
We responded:
"Thank you for your review! We're glad Amy provided wonderful service for your auto and homeowner insurance needs. John"
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Ryan Cole

August 7, 2025

5  out of  5
rating by Ryan Cole
"Tina was great! She was patient and helped us work through all our questions. With her help, I feel like we got the right insurance for our needs."
We responded:
"I'm so happy to hear Tina provided patient support for your insurance needs. We appreciate your trust in our office! John"
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Patricia A. Liotta (Patty)

July 22, 2025

5  out of  5
rating by Patricia A. Liotta (Patty)
"A couple of weeks ago I decided to bite the bullet and search for a new insurance company for my house and car insurance. As I checked my emails, I received a follow-up from Monica Godley, an Agent from State Farm concerning a conversation we had last year. I contacted her by phone and she set up an appointment quickly as my policies were due for renewal. With a hand shake Monica greeting me with a warm and friendly smile, went over my existing policies, recommended some changes, then gave me a quote. To my pleasant surprise, it was lower than my existing policies. I decided on the spot to change to State Farm. Monica proceeded to quickly process the paperwork for me in an efficient manner and answered all my questions in a professional manner. I’m a firm believer in supporting local businesses, personal contact vs contact by phone or on computer. My experience with State Farm and Monica left me feeling very good and happy to be back to local a business."
We responded:
"Thanks for your review! Meeting your agent face to face and having in person discussions can never be replaced by online transactions. We are very lucky to have Monica here assisting our clients every step of the way. John"
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Allan T

July 17, 2025

5  out of  5
rating by Allan T
"Monica did a great job answering all my questions and getting the additional insurance I wanted. I have been a client there for years."
We responded:
"Thanks so much for your review! Adding a youthful driver can definitely result in changes to your policies. We are here to answer all your insurance related questions and explain coverages thoroughly throughout all life's changes. John"
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Lisa Ochmanowicz

June 4, 2025

5  out of  5
rating by Lisa Ochmanowicz
"I would like to highly commend Amy Graven, Account Representative at John C. Mallett's agency, for her exceptional customer service. Amy consistently demonstrates remarkable professionalism, warmth, and patience in all client interactions. Her ability to explain complex insurance matters in clear, understandable terms is truly impressive. What sets Amy apart is her genuine dedication to ensuring complete client satisfaction. She takes the time to listen carefully, addresses every concern thoroughly, and follows up diligently. Her cheerful demeanor and willingness to go above and beyond make her a favorite among policyholders. Many clients specifically request her assistance because they trust her expertise and appreciate her outstanding service. State Farm is fortunate to have such a knowledgeable and client-focused representative. Amy's commitment to excellence reflects positively on your company, and she deserves recognition for her hard work and exceptional service."
We responded:
"Thanks so much for taking the time to leave a review. I'm very happy to hear your praise for Amy Graven's professionalism, warmth, and dedication to client satisfaction - she is truly an asset and we're very lucky to be able to work with her every single day! John"
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Allison Bridges

May 22, 2025

5  out of  5
rating by Allison Bridges
"I’ve had a great experience with State Farm & with Monica from John Mallet’s office. A cross-country move is a lot to handle, but our insurance needs weren’t a worry. Thanks, Monica!"
We responded:
"A cross-country move can definitely be difficult - I'm happy we could make a part of it less stressful. Thank you for trusting us with your insurance needs! John"
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Keith Smith

May 22, 2025

5  out of  5
rating by Keith Smith
"Janice at John Mallett's State Farm Office has been very nice and professional to work with. Her response time to my needs were very quick and helpful. I have been a State Farm customer for over 25 years and this is the best office I have worked with."
We responded:
"I'm so happy to hear about your excellent experience with Janice, she's been with my office for more than 20 years and it makes a difference! Your 25-year loyalty means everything to us, and we're honored to be your best State Farm office yet. Welcome to the area! John"